Frequent questions
Can I buy your products in store?
Yes, we have most of our ceramics in our physical stores located in Malaga city.
- pier one (see map)
-plaza mayor (see map)
You will also find us at various markets throughout the year, we inform you of all of them on our social networks. We are waiting for you!
¿Son sus productos seguros para el lavavajillas y microondas?
Yes, all our products are microwave and dishwasher safe.
Will the products look exactly like the picture?
As a handmade artisan product, each piece that comes out of the kiln is unique.
It is these small differences that produce a unique ceramic for each customer.
Are ceramic dyes harmful?
All our enamels are food-safe and are free of cadmium and lead.
How much does it cost in shipping?
Shipping within the peninsula is 6 euros and you have free shipping with your purchase over 80 euros.
Do they make international shipments?
Of course! We want our ceramics to reach everywhere, the shipping cost varies depending on where you are, on the payment page you can check it before finalizing your purchase.
Do you offer express shipping?
If you place the order before 12 in the morning (peninsular time, only on weekdays) you can have your order at home the next day.
Can I change my order?
If you realize that you have made a mistake with your order or it has arrived damaged, you can send us an email to alfartierracocida@gmail.com immediately with the subject title ORDER CHANGE together with the order number and details and or write to the phone number 638021653 and we will do everything possible to help you.
In the event that you want to return your order for other reasons, the shipping costs will be borne by you, thanks for your understanding.
Can I buy wholesale?
Yes, we sell our ceramics wholesale, you just have to contact us and we will inform you of everything you need to know.